Luxury Cayman Villas Welcomes Les Clefs d’Or Concierge, William Hinds

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Luxury Cayman Villas, the most exclusive collection of luxury rental villas on Grand Cayman, announces the appointment of William Hinds as Lead Concierge.

As a member of the preeminent Les Clefs d’Or association of hotel concierges, William has been designing experiences for guests in some of New York City and Washington DC’s most prestigious hotels for over 10 years. Now, he’s bringing his insider knowledge and exceptional customer service to the Cayman Islands.

“The key to delivering elevated travel experiences is our full and complimentary concierge service—a team of talented specialists tasked with creating customized itineraries for each guest,” said Molly Thomas, Founder and Creative Director of Luxury Cayman Villas. “As a celebrated Les Clefs d’Or concierge and leader in his profession, William will be a priceless asset to our guest experience.”

William will guide the Luxury Cayman Villas concierge team in providing the utmost possible service, helping guests fill their days with the perfect balance of relaxation and one-of-a-kind experiences, and will serve as the opening Lead Concierge at Luxury Cayman Villas’ new boutique micro-resort in Bodden Town. He looks forward to bringing his luxury hotel experience—including at the Trump International Hotel, Washington DC, The Hay-Adams, and The Pierre New York – A Taj Hotel—to the Islands to show guests the great variety of incredible activities available on Grand Cayman.

Luxury Cayman Villas

A standard for excellence in the Caribbean

At Luxury Cayman Villas, we offer the intimacy and comfort of a private, luxurious home coupled with the services and amenities of a world-class resort. “Our concierge service adds a human touch to the luxury villa experience,” Molly explains. “With an elite Les Clefs d’Or concierge on our team, we’re adding an invaluable layer to our exclusive, highly personalized guest experience.”

Representing approximately 4,000 members worldwide, the esteemed Les Clefs d’Or designation is the highest rank a concierge can achieve—the pinnacle of the profession. The society’s iconic “golden key” insignia worn on members’ lapels ensures guests are under the care of one of the world’s finest concierges, dedicated to providing custom-tailored travel experiences.

“As a member of Les Clefs d’Or, I am able to draw upon my friendships and network across the globe to achieve exceptional experiences and service for my guests,” said William, one of only three Les Clefs d’Or Concierges in the entire Caribbean. “I look forward to leveraging my knowledge and experience to add to the exceptionally high caliber of services here in the Cayman Islands to exceed the expectations of the world’s most demanding guests.”

Luxury Cayman Villas

Personalized concierge services

Our concierge services cover the complete menu of guests’ needs and requests, including car reservations, in-villa dining, luxury catamaran charters, and pre-stocking of villas with groceries, beverages and favorite snacks to ensure a stress-free arrival. No request is too big or too small.

With an intimate knowledge of the Cayman Island’s most sought-after experiences, restaurants and attractions, a concierge is a defining component of the luxury villa experience. We will happily arrange every kind of activity, from in-villa massages to dinner reservations to private island excursions and beyond.

For guests seeking a truly elevated villa experience, William suggests indulging in a bit more pampering through our staffed villa services. Our dedicated villa attendants will take care of the small details of everyday life—like cleaning, laundry and grocery shopping—allowing guests to devote every moment to loved ones and relaxation.

For William, there is nothing more rewarding than tailoring a personalized experience to a guest’s specific desires. Whether celebrating a momentous occasion, indulging in a romantic getaway or craving absolute seclusion, William and his team look forward to unlocking the very best of the Cayman Islands!


Contact the Concierge